A transformative journey at an idyllic yoga haven, where ancient wisdom meets modern serenity. Immerse yourself in profound yogic practices at Coquihalla to find harmony through yoga philosophy, unveil inner truths with introspective rituals, and lead your way to a holistic awakening.

Privacy Policy


1. Overview 

Welcome and thank you for visiting Coquihalla and reviewing our privacy policy (“Policy”). This Policy describes the information we collect when you interact with Coquihalla Mindfulness Inc. (“Coquihalla,” “we,” “us” or “our”) and the manner in which we use share, and protect such information. You may interact with us when you access and/or use our products and services including any digital offerings provided via our websites (e.g., coquihalla.com and any other sites to which this Policy is linked) as well as our in-person programs and consumer products (collectively, the “Services”) and in other ways as set forth herein. We refer to our websites and other digital platforms or applications (each, an App) collectively as our “Digital Properties”. This Policy also describes your privacy rights with respect to the information we collect and how the law protects you. This Policy is subject to and incorporated within Coquihalla’s Terms of Use (“Terms”). Capitalized terms not otherwise defined in this Policy shall have the meanings ascribed to them in the Terms. 

We are required to collect and retain information about the people and companies that access and use the website (“Users” or “you”). This Policy applies to our privacy practices on all communications between the Company and Users, including but not limited to communication via: 

  • the Company website (including the website hosted at www.coquihalla.com and any other web domain used by the Company to communicate with users now or in the future); 
  • any mobile, computer, or tablet-based application currently offered by Company or developed in the future by the Company; and 
  • all other services provided by the Company, as described on the Website (Items 1 to 3 are collectively referred to as the "Website"). 

This Privacy Policy (“Policy”) sets out how we use, protect, collect, and preserve information submitted by Users, including User information gathered by our technology. This Policy should be read in conjunction with any Terms of Use or policies available on the Website. 

By accessing or submitting any information through the Website, you are agreeing to the terms of this Policy. You are prohibited from accessing or using the Website unless you fully understand and agree to this Policy and all Terms of Use available for review on the Website. If you do not want your information collected or used in the manner described in this Policy, please do not use our Services or otherwise interact with us. By using our Services or otherwise interacting with us in any manner, you are deemed to have agreed to the provisions of this Policy, unless you are in the European Economic Area (“EEA”) or Switzerland in which case you are acknowledging that you have been provided this Policy. We may change, modify, add, or delete portions of this Policy at any time. We encourage you to visit this Policy frequently to ensure you are aware of how it applies to you.

If you have any questions about this Policy, please contact us by sending an email with your questions to contact@coquihalla.com before accessing or entering any information on the Website. 

Coquihalla is a “data controller” subject to the General Data Protection Regulation (the “GDPR”) only insofar as we are offering goods or services to individuals in the EEA or where our Digital Properties may be used to monitor individuals' behavior as far as it takes place in the EEA. Nevertheless, this Policy provides a general description of how we process personal data, regardless of where individual users are from. 

Coquihalla is committed to working with you to obtain a fair resolution of any complaint or concerns about privacy. 

2. Information About Users We Collect And Store 

When you access and use the Website, we will collect and retain all personal identifying information submitted to us. We will take steps to protect the information submitted to us by Users and we will not disclose any personal identifying information without the consent of Users unless otherwise set out in this Policy. 

The nature of the information we collect from you depends on how you engage with us and generally consists of: 

  • Personally Identifiable Information (“PII”), which is information that can be used to identify you, including name, postal address, mobile phone number, or e-mail address. 
  • Anonymous information, which is data about you, your device, or your activities that does not by itself identify you. 

When, and to the extent, anonymous information is combined with PII, such information also becomes PII and is treated and protected as such in accordance with the terms of this Policy. 

We collect PII and anonymous information that you directly provide to us as well as information you indirectly provide to us as you use our Services. We may also collect information about you from third parties. 

We will not use personal identifying information to contact you for any reason unrelated to your use of the Website or for commercial reasons unrelated to the business of the Company. Except with your consent or where required by law, we will not provide personal identifying information to any third party. 

Directly provided information

You may directly provide information to us, including PII such as your name, email address, and phone number when you sign up for a retreat or newsletter or otherwise fill out a lead generation form regarding a particular product or service on our or third-party digital properties, including social media. You may provide further information to us, including information such as gender, birth date/location, payment information, postal address, and phone number as well as physical characteristics and personal preferences, goals, experiences, aptitudes, attitudes, and behaviors (i) when you complete the Retreat Wellness Questionaire, (ii) when you utilize tools and other services provided by us including calendars, journals, user surveys and online assessments such as the Quizzes or Journal Prompts, etc., (iii) in the course of using our Apps or online programs or (iv) when you purchase a product or service from us through our online store. 

We may also collect similar information from you in the course of your discussions regarding potential purchases or fully enroll you in our in-person events or other products and services. Please note that in order for us to accommodate your special needs or to ensure your suitability for certain in-person events or programs you may also provide us with specific health-related information including disabilities or allergies, among other information, and we may keep such information for future reference for your safety. 

You may also provide information to us via communications at our in-person events, during telephonic or online lessons, meditations, workshops, and other sessions, or via forums such as online groups, chat rooms, and message boards, some of which may be required or optional component of our product and service offerings. We also collect information from you when you place a request for customer service, when you respond to any censuses, surveys, or user interviews, provide any testimonials with respect to our products or services or apply for employment with us. 

Indirectly provided information

Every time you engage with us we automatically collect certain information about you. This includes: 

  • Usage data such as which of our websites you visit and any or all of your activities on such properties, including the content and other Materials you access, the sequence, duration, dates and times and manner of such activities, and the purchases you make. 
  • Technical information including your internet protocol (IP) address (which may by itself be considered PII in certain jurisdictions and under certain circumstances), device type, model, operating system and identifier, web browser, pages viewed, including any referring page, and information about your mobile networks such as the service provider, connection type and geographic area. We will automatically record information about your activity on the Website. This may include your Internet Protocol (IP) address, operating system, geolocation information, locale preferences, identification numbers associated with your computers and mobile devices, your mobile carrier, date and time stamps associated with transactions, system configuration information, metadata, and other electronic interactions with the Company and the Website. 
Information collected from third parties

Information we may collect from third parties includes: 

  • Usage data and technical and non-technical information provided by third-party service providers (“Coquihalla Vendors”) with whom we contract to provide specific services to support our business.
  • Information you provided us with access to social media services (including your name, user name(s), e-mail address, and other information depending on your account settings with the relevant social media service). 
  • Additional information we may purchase about you and your activities from third-party data providers. 
  • Contact information provided by any person via our “Refer a Friend” feature. 

We may combine any data we collect with other information we may have about you or use the information we have to derive or infer other information. For example, we may be able to determine your approximate location using your IP address. To learn about your experience as a User and to make periodic improvements to the Website and our business, we may collect and retain certain information. 

3. Cookies 

To facilitate the collection of information and to enhance the experience of Users of the Website, we use cookies that may be stored on Users’ computers and/or devices so that we can recognize Users when they return. You may set your browser to notify you when you receive a cookie or to not accept certain cookies. However, changing such settings may result in you not being able to use the Website, either in its entirety or certain features. Blocking cookies will not prevent the use of other technologies on your browser or device. 

Cookies that are stored on your computer and/or device after visiting the Website may be recognized for advertising purposes and to show you targeted advertisements after you visit the Website. 

We use Google Analytics to help us better understand activity on our Digital Properties. Data collected via Google Analytics is used by us according to this Policy and may also be used by Google according to its policies. 

Please note that if you delete cookies, reset your device identifier, or use another browser or device, you may need to repeat your opt-out choices, you will still receive ads, but these ads may be less relevant to you. If you disable cookies, we will still collect data by other means and for the purposes set forth in this Policy. To disable the collection of precise location information from your mobile device, you can access your mobile device settings and choose to limit that collection. 

4. Permitted Uses Of Data 

We use data collected from the Website for various purposes, including to: provide the Website to you and accompanying customer support; notify you about updates and changes to the Website; prevent and address technical issues with the Website; monitor the usage of the Website. 

Without restriction, we may use any information you submit through the Website for any purpose we deem appropriate so long as it is anonymous and stripped of any and all personal identifying information.

We may use the data collected from the Website, devices, browsers, and any other sources, for its own purposes, both related to and unrelated to improving the Website. 

Some examples of how we may collect, store and use your information for any purpose relating to our business, subject to this Policy include: 

  • Personalizing your experience by offering and delivering content, products, and services relevant to your stated and inferred interests, needs, location, or other preferences. 
  • Fulfilling your orders including delivering goods or granting access to Services and Materials, as the case may be, as well as managing any related payments and collections and complying with any consequent legal obligations such as the collection and filing of taxes. 
  • Communicating with you about products and services we believe would be of interest to you. 
  • Providing you with support and responding to your inquiries, including investigating your concerns and monitoring and improving our processes. 
  • Soliciting your feedback on new or existing products and services. 
  • Analyzing our audience behavior and usage patterns to inform product and content development and to improve our marketing initiatives. 
  • Creating, maintaining, customizing, and securing your information, preventing transactional fraud, and assessing and maintaining the safety, security, and integrity of the Services and our databases, business, and technology infrastructure more generally. 
  • Delivering targeted offers and ads through our Digital Properties, third-party properties, via email, text messages (with your consent, where required by law), and push notifications. 
  • Enabling your participation in promotions, sweepstakes, or contests offered by us. 
  • Responding to law enforcement requests and as required by applicable law, court order, or governmental regulations. 

For other purposes, as may be disclosed or is otherwise clear at the point of collection or in the event it is otherwise necessary for our legitimate interests (or those of a third party), and your interests and fundamental rights do not override those interests. 

5. Who Else May Have Access to Your Information 

Coquihalla will never sell or rent your PII to any third party under any circumstances and will only share or disclose your PII with third parties as set forth in this Policy and in all cases, for legitimate business reasons. As you interact with us, the following entities may obtain your information:

  • Coquihalla Vendors that process information we provide to them and those that directly collect information about you to perform services with respect to which we contract them. This includes entities that help us deliver our Services to you such as payment processors and third-party logistics providers such as warehouse and postal service providers. We also utilize the services of various software-as-a-service (“SaaS”) and other software and infrastructure companies for usage tracking and behavioral and marketing analytics, CRM and customer service, job application management, email, text or chat services and related marketing campaign management, serving of webinars and other video content, and management of our courses among other services. Coquihalla Vendors are required to protect your PII and use it solely in connection with the services they provide to us. Please note that some Coquihalla Vendors, especially those that provide usage tracking and behavioral and marketing analytics, may obtain your information on our properties and those of third parties through the use of cookies, web beacons, or similar technologies (“Tracking Technology”). 
  • Certain of our business partners (“Partners”) who directly provide specific services to you in connection with a product or service offering from Coquihalla, including hotels that accommodate you for one of our in-person programs. We may provide information about you to Partners in order for them to directly provide you with the services you are expecting. Please note that we will only share information with Partners that is relevant for their provision of such services to you and such information may include, at your request, special instructions to accommodate your needs, including disclosure of relevant disabilities and allergies. For the avoidance of doubt, information shared with Partners may include the responses you provide to us pursuant to the Quizzes and Journal Prompts and the analyses drawn therefrom. Please note that Partners with whom we share information as described herein will be identifiable to you and you should refer to their privacy policies to understand how they protect and use your information. 
  • Advertising service providers that provide analytics to us (e.g., Google Analytics) and/or serve advertisements on our behalf on our and third-party web properties and mobile applications, including agencies, social media platforms (e.g., Facebook), and ad servers (e.g., Google AdSense, etc.). In addition to the information we provide them, these entities may use Tracking Technology to collect and combine your information over time and across browsers and devices in order to infer your interests for the purpose of presenting you with advertisements across various browsers and devices attributed to you. For more information about your rights with respect to Tracking Technology and the use of your information for interest-based advertising please refer to the section entitled Cookies
  • Providers of third-party functionality that we provide access to on our Digital Properties to enhance your experience, including social media service providers. These entities may directly collect information about you and your activities, including by way of Tracking Technology, and use such information for any purpose pursuant to their privacy policies. 
  • Operators of third-party properties where certain of our Materials may be accessed or that support or enhance our Services including social media and video service providers. For example, we may organize Instagram, WhatsApp or similar groups for participants in certain of our programs in order to facilitate their interactions with each other and, while we may monitor these groups, the host service may collect and use your information pursuant to their terms and policies. Please note that we have no control over the nature of the information collected directly by any such third parties and you should refer to their privacy policies for such information. 
  • Other entities as required for legal compliance. For example, we may disclose your information to third parties when such disclosure is: 
    • necessary to conform to legal requirements or to respond to a subpoena, search warrant, or other legal process received by us, whether or not a response is required by applicable law; 
    • necessary to enforce or apply our Terms, Policy, or other agreements; or 
    • to protect the rights, property, or safety of Coquihalla, our employees, you or our other users/customers, or other members of the general public. 
  • Affiliates of Coquihalla or to others as appropriate in connection with the consummation or negotiation of financing, sale, or merger of Coquihalla or any assets of Coquihalla. In any such transaction, information about our customers and users is generally considered an asset to potential investors or successors in interest to Coquihalla. 
  • To any other entity as otherwise directed by you or with your express consent. This may include entities through which you purchase our Services including, for example, your employer, or a provider of another of your products or services to the extent they sponsor your use of the Services. The nature of the information we provide to such entities in connection with the foregoing, if any, will be clearly disclosed to you by any such entity in advance of collection. 

Other third parties may also have access to your information as a result of your interactions with us, including: 

  • Any other visitor to our properties or a fellow participant in a product or service offering in the event you: 
    • Provide such information to them in person. 
    • Utilize any publicly accessible blogs, message boards, or other community forums on our properties or third-party properties, including social media sites, on which our products or services may be included or via which they are supported. 
    • Participate in telephonic or online group lessons, meditations, workshops, or other sessions or online groups, some of which may be a required or optional component of our product and service offerings. 
    • Submit any testimonials or reviews of our products and services, subject to the explicit terms of the communications pursuant to which such reviews and testimonials are submitted. 
  • For the avoidance of doubt, you should assume that any information you provide in connection with the above actions may be read, collected, and used by others. To the extent this data is provided on any third-party property, the terms and privacy policies of such third-party property will apply to any such data under their control or in their possession. It is strongly recommended that you carefully monitor the information you share pursuant to the above activities as any such information may become a permanent part of the public domain and have unintended consequences. Coquihalla may not regularly monitor any such information and is under no obligation to do so. 
  • Partners to whom you directly provide your information following a referral from Coquihalla. For example, the Coquihalla Retreat may include consultations and other services provided by medical or therapeutic professionals (“Medical Partners”) to whom you may disclose certain health-related information (including information about physical and mental health conditions and diagnoses, treatments for medical conditions, genetic information, family medical history, medications you take, and medical insurance details) (“Medical Information”) as part of the program. While we may invoice you for the entire cost of the Coquihalla Retreat, you will be required to directly provide Medical Information to any such Medical Partner who will collect and process such Medical Information subject to their terms and policies. 

6. Legal Basis For Processing Personal Identifying Information 

We may process your personal identifying information for a number of reasons, including:

  • performing a contract with you relating to the Website; 
  • you have provided us consent to do so; 
  • fulfilling a legal obligation; 
  • fulfilling our legitimate interests, which are not overridden by your rights; for payment processing purposes. 

We may also use and share anonymous aggregated info, including information about you and your activities that is de-identified and with respect to which you cannot reasonably be associated, for any purpose whatsoever, including for research studies, demographic profiles of our users, and summaries of our users’ activities and behaviors. 

7. Accessing, Correcting & Deleting Your Personal Information 

If you wish to access or amend your personal information or request that we permanently delete your personal information from our servers, please send an email to contact@coquihalla.com. We will ensure your personal information is accessible, amended, and/or deleted in a reasonable time after receiving that request. Deleting such information may require us to terminate any account you may have created in its entirety and prevent you from using the Website. 

You may decline to share certain personal information with us, in which case you may not be able to use the Website, either in its entirety or certain features. 

When deleting your information, whether by request or due to inactivity, we will use standard electronic means to remove your personal information from our files. 

We will also retain any and all information that we are required to retain under any applicable laws for the full duration of time required under those laws. 

You may request the removal of information you provide for public display on our Digital Properties by contacting us at contact@coquihalla.com. In some cases, we may not be able to remove such information, in which case we will let you know why we are unable to do so. 

You also have the right at any time to stop us from contacting you by email for promotional purposes by clicking “Unsubscribe” at the bottom of any email communication. Notwithstanding your indicated email marketing preferences, we may send you administrative emails regarding Coquihalla, including, for example, order confirmations and notices of updates to this Policy or the Terms if we choose to provide such notices to you in this manner. 

Any changes you request will take effect within 48 hours. 

8. Keeping Your Data Secure 

We will store your information in electronic format on industry-standard servers that we have selected. Except where required to do so by law, we will not store your personal information in any physical or paper-based format. 

We make no guarantees or representations as to the technical or legal compliance of the servers we use to store information. We cannot guarantee the complete protection and security of your personal information. 

Our servers may be located outside of Canada, and thus are potentially subject to the privacy and security laws in force in other countries. 

9. Security Breaches 

In the event the personal information of a User is disclosed as the result of any breach of security of the Website or its servers, regardless of who is at fault, we will take steps to advise all known affected Users within a reasonable timeframe of learning of the breach. 

Please be assured that we seek to take reasonable steps to ensure that your PII is protected. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Policy. 

10. California Residents 

This section supplements the information contained in this Policy and applies solely to visitors, users, consumers, and others who reside in the State of California ("consumers"). The provisions within this section have been adopted to comply with the California Consumer Privacy Act of 2018 (CCPA) and its regulations. Any terms defined in the CCPA have the same meaning when used in this section. 

Personal information

Coquihalla collects and maintains different types of personal information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). 

Coquihalla may disclose your personal information to a third party for business purposes. When we disclose personal information for a business purpose, we endeavor to enter into a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the relevant service on our behalf. 

Use of personal information

We may use or disclose the personal information we collect as set forth in this Policy or as otherwise set forth in the CCPA. We will not collect additional categories of personal information or use the personal information we collect for materially different, unrelated, or incompatible purposes without providing you notice. 

Non-personal information

Pursuant to the CCPA, personal information does not include: 

  • Publicly available information from government records. 
  • Deidentified or aggregated consumer information. 
  • Information excluded from the CCPA's scope, like: 
    • health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data; and 
    • personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.
Disclosures of personal information for a business purpose

We disclose your personal information for business purposes to the following categories of third parties: Coquihalla Vendors, Partners, and other third parties as described in this Policy. Coquihalla does not sell personal information. 

Your rights and choices

Access to Specific Information and Data Portability Rights. You have the right to request that Coquihalla disclose certain information to you about our collection and use of your personal information over the past twelve (12) months. 

Deletion Request Rights

You have the right to request that Coquihalla delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete your personal information from our records, unless an exception applies. We may deny your deletion request if retaining the information is necessary for us or our service provider to: 

  • Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you. 
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities. 
  • Debug products to identify and repair errors that impair existing intended functionality. 
  • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law. 
  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.). 
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement if you previously provided informed consent. 
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us. 
  • Comply with a legal obligation. 
  • Make other internal and lawful uses of that information that are compatible with the context in which you provided it. 

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us via email at contact@coquihalla.com

  • Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. To designate an authorized agent, please provide us with a power of attorney or other legally binding written document signed by you and identifying your agent. We may also require verification of the identity of your designated agent. 
  • You may only make a verifiable consumer request for access or data portability twice within a 12-month period. We consider requests made through an email address previously provided by you and associated with your Account as sufficiently verified. 
  • Your verifiable consumer request must: (i) provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or the authorized representative of such person and (ii) describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. 
Response Timing and Format

We endeavor to respond to verifiable consumer CCPA requests within sixty (60) days of receipt. If we require more time (up to 60 days), we will inform you of the reason and extension period in writing. If you have an Account with us, we will deliver our written response to the email address associated with that Account. If you do not have an Account with us, we will deliver our written response electronically, at your option, following verification. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request. 


We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not: 

  • Deny you goods or services. 
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties. 
  • Provide you with a different level or quality of goods or services. 
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services. 
Other California privacy rights

Under California’s “Shine the Light Law,” Civil Code sections 1798.83-1798.84, California residents are entitled to request certain information regarding our disclosure of Personal Information for marketing purposes.

11. Visiting our Digital Properties from the European Economic Area (EEA) 

We may process your PII when you provide consent for us to do so or where it is necessary for us to comply with a legal obligation. 

The processing of your PII may involve a transfer of data outside the EEA. Whenever we transfer PII out of the EEA: we will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission; or, where we use certain service providers. 

Rights for EEA residents

In addition, if you are a resident of the EEA, you have the right to: 

  • Find out if we use your PII, to access your PII, and receive copies of your PII. 
  • Withdraw any express consent that you have provided to the processing of your PII at any time without penalty. 
  • Access your PII and have it corrected or amended if it is inaccurate or incomplete. 
  • Obtain a transferable copy of some of your PII which can be transferred to another provider when the PII was processed based on your consent. 
  • Request that we restrict the processing of your data if you believe your PII is inaccurate, no longer necessary for our business purposes, or if you object to our processing of your PII, subject to our investigation and/or verification of your claim. 
  • Request your PII be deleted or restricted under certain circumstances. For example, if Coquihalla is using your PII on the basis of your consent and has no other legal basis to use such, you may request your PII be deleted when you withdraw your consent. 

You will not have to pay a fee to access your PII (or to exercise any of the other rights set forth above). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we could refuse to comply with your request in these circumstances. 

We may need to request specific information from you to help us confirm your identity and ensure your right to access your PII (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. 

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated. 

If you wish to exercise any of these rights or raise a complaint on how we have handled your PII, please send us an email at contact@coquihalla.com.

12. Data Retention 

We will only retain your PII for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your PII for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation with respect to our relationship with you. 

We may anonymize your information (so that it can no longer be associated with you) for research or statistical purposes and use this information indefinitely without further notice to you. 

13. Third-Party Applications 

To provide an enhanced experience to Users, including tracking conversions and analytics, we may engage services and features controlled by third parties. We cannot control or dictate how any third-party application you use in conjunction with the Website, now or at any point in the future, will treat any personal information you transmit through their servers when using the Website. We advise you to contact these parties directly to review their privacy policies. 

Without limitation, the Company uses or may use third-party applications and services in conjunction with the Website. 

By using any of these third-party applications to interact with the Website, we will not be given access to your login credentials, user name, password, payment information, or any information you may provide directly to these applications. 

Our Digital Properties may contain links to third-party websites. We do not control the privacy policies or practices of such websites. You should review the terms and policies of any property you visit before providing any PII on such property. Coquihalla is not responsible for the content or practices of any linked websites, and we provide these links solely for your convenience. 

14. Use Of Website By Minors 

The Website is not intended to be accessed by persons under the age of 18. The Company does not engage in any marketing efforts aimed at children or minors. 

Persons under the age of 18 are prohibited from using the Website without the express permission and direct supervision of a parent or guardian. Minors are prohibited from submitting any personal identifying information through the Website. The Company will immediately delete any personally identifying information submitted in violation of this Policy. 

15. Disclosure Of Personal Information 

In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

We may disclose your personal information to third parties: 

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets. 
  • If the Company or its assets are acquired by a third party, in which case personal data about Users may be one of the transferred assets. 
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use; or to protect the rights, property, or safety of the Company, our Users, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. 

16. User Referral Service 

You can choose to provide us with the names and email addresses of individuals or organizations that you feel would be interested in learning more about our products and services. When you choose to engage in this service, we may send a preliminary email to each address provided to us, inviting the contact to visit our website. We continue to store the contact details in order to track the success of our referral service. 

17. Amending This Policy 

This Policy may be updated and amended from time to time. We reserve the right to change this Policy at any time, and any amended Policy is effective upon posting to the Website. We will make efforts to communicate any changes to this Policy we deem material, in our sole discretion, via email or notifications on the Website. Your continued use of the Website will be deemed acceptance of any amended Policy. 

You are bound by any changes to this Policy when using our Services or otherwise interacting with us after those changes have been posted. 

18. Contact Us 

We encourage you to send us questions and inquiries on this Policy and the steps we take to keep your personal information secure. Please send us an email: contact@coquihalla.com 

We will respond to all inquiries on the Policy within 7 business days.

We Follow Covid-19 Guidelines

At Coquihalla, your wellbeing comes first. We are committed to the health and safety of our community. Read our Covid-19 guidelines here .